Shipping

USA & U.S. Territories

We offer shipping via USPS or UPS.

International

For International shipments we offer USPS Priority Mail International. We do NOT allow shipments to International PO boxes.

Free Shipping

We offer free shipping on orders shipped within the United States that meet the following criteria:

  • Order subtotal of qualifying items is $79 or more
  • Packaged total weight does not exceed 40 lbs
  • Order does not contain liquid drinks
  • Shipped within the 48 contiguous states (excludes AK and HI)

Our shopping cart will automatically determine if your order qualifies for free shipping. To receive free shipping, make sure you select the Free Shipping option during the checkout process.

Free Shipping Restrictions
Sales tax (CA only) is excluded from qualifying purchase total. Applying coupons or discounts may detract from qualifying purchase total. Free shipping is only available for United States shipments within the 48 contiguous states (excludes AK and HI). Package must ship to a destination serviced by UPS Ground or USPS Priority Mail. Free Shipping is not available for PO Boxes, FPO or APO addresses.

Return of Orders with Free Shipping
If an order with Free Shipping is returned for full refund or due to shipping address errors, the actually shipping fees will be deducted from the total amount refunded.

Qualifying Items
If an item does NOT quality for free shipping it will be indicated on the product description page. Certain items do not qualify for free shipping. If an item is not restricted from free shipping, it may be included in your shipment, but it will not count towards the $79 subtotal requirement. Some items that may not qualify for free shipping are bulk protein powders, nutrition bars and liquid drinks.

IMPORTANT: When estimating delivery times please allow 1 extra business day for order processing. Also, a signature may be required at our discretion on some shipments.

Lost/Damaged Shipments
If a shipment is lost or damaged, please contact our Customer Service at service@n101.com as soon as possible. Do NOT dispose of any damaged merchandise until you have contacted us for instructions. In some cases, we will require a signed and dated statement from you describing the damage to the merchandise, as this is required by our insurer. By shopping with us, you agree to assist us by providing your signed statement on claims for lost or damaged merchandise. Once we receive your statement, a refund or replacement will be made.